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The Procedure
Following an initial tour of your home or office (or review of blueprints
for future sites), we interview everyone who might offer valuable input,
from the homeowner and the project manager to
the architect and designer.
Electronic Strategies will require contact information for each person
involved in the development of the project.
We then create a preliminary proposal
and work with you to create a project plan that takes into account needs,
wants, and budget - and finds a way to satisfy all three factors.
An aspect of our company of which we
are most proud is our willingness to work in phases...so our client's need
not wait until every element of their dream is complete to begin enjoying
our services. Another is our ability to work with clients over time to help
them grow and change as resources and technological advances become
available.
The Schedule
Once the project proposal is
approved, we require a 50% deposit. Next we will schedule your job in phases - from wiring, to installing,
to programming your own desired equipment settings, and teaching you how to
use your new system.
general agreement
(can be modified according to
specific project requirements)
WARRANTY
Our
service policy extends all manufacturer warranties to include in
home diagnosis/repair, pick-up, delivery and reinstallation for one
year.
Existing equipment or equipment supplied by others is not
warranted by Electronic Strategies.
SCOPE
OF WORK
Unless otherwise specified, installation of rough-in for
speakers, boxes and/or framing for wall brackets, controls and
jacks, etc. are to be completed, based on our specifications, by
client’s contractor. Electrical requirements are to be installed by
client’s electrician unless otherwise specified. Any and all repair
(plastering, channeling, painting, and cabinetry) required to
facilitate the completion of wiring and installation is the
responsibility of the client or the client’s contractor.
SCHEDULING
Scheduled
installations that are canceled less than 48 hours prior will be
charged ½ day labor x number of techs assigned.
Jobs that need to be
rescheduled due to construction/job site delays will be accommodated
as soon as Electronic Strategies installation calendar allows.
INSTALLATION
Installations are completed with four phases of installation: 1.
Pre-wire/Rough in, 2. Trim, 3. Installation, and 4.
Programming/Instruction.
Work that must be performed within any
project phase on non consecutive days due to construction/job site
conditions may result in additional labor fees and/or changes in the
completion date for this phase.
CABINETRY
Equipment cabinetry must be approved by Electronic Strategies for
ventilation, wire management and equipment placement or warranties
may be void.
CLIENT
SUPPLIED EQUIPMENT
20%
of MSRP will be added for customer acquired merchandise (this
applies to new equipment purchases only and excludes televisions).
CABLE/SATELLITE TELEVISION
Electronic Strategies cannot guarantee the usability of
cable/satellite TV service. The client is responsible for making
all appointments and procuring equipment from cable/satellite TV
providers.
SPECIAL
ORDERS
Special/custom ordered equipment cannot be canceled, returned or
exchanged without approved change order.
CHANGE
ORDERS
Any system design change must be executed by signed change
order.
SHIPPING & MISC
Shipping, Delivery, and Storage charges are additional.
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